Capital Bank has published its third annual Sustainability Report for 2024, reinforcing its long-standing commitment to environmental, social, and governance principles as a central pillar of its sustainable growth strategy. The bank’s approach is closely aligned with Jordan’s Economic Modernization Vision (2023–2025), the Paris Agreement, and leading international sustainability practices.

Prepared in accordance with the 2021 Global Reporting Initiative (GRI) Standards, the report also adheres to the Amman Stock Exchange’s sustainability reporting guidelines and the United Nations Sustainable Development Goals (SDGs). These frameworks ensure that the report meets high standards of relevance, accuracy, and comparability, offering stakeholders a transparent and comprehensive view of the bank’s sustainability performance.

The 2024 report presents a holistic overview of Capital Bank’s progress across key sustainability dimensions. It highlights the institution’s ongoing efforts to reduce its environmental footprint, increase organizational accountability, and promote transparency. Sustainability is no longer viewed as optional, but rather as integral to the bank’s daily operations and long-term vision, serving as a catalyst for empowerment, growth, and measurable impact at the individual, community, and national levels.

Notable achievements in 2024 include a significant reduction in environmental impact through energy efficiency initiatives and the expanded use of renewable energy. Renewable sources accounted for 79% of the bank’s total electricity consumption, while 16 tons of paper were recycled, underscoring a proactive approach to waste reduction and sustainable operational practices. The bank also continued its transition toward environmentally friendly transportation, including the adoption of electric vehicles and further integration of renewable energy solutions.

The report emphasizes Capital Bank’s strategic investment in human capital development. Over 11,000 training opportunities were provided during the year, alongside the introduction of dedicated leadership programs for female employees. As a result, women now comprise 38.5% of the bank’s total workforce. This focus on diversity and inclusion reflects the bank’s belief that equitable representation is not only a matter of social responsibility but a driver of organizational excellence.

On the community engagement front, Capital Bank continued to invest in initiatives that deliver tangible societal benefits. Core focus areas included financial literacy, entrepreneurship, women empowerment, environmental sustainability, and philanthropic programs.

As a leading financial institution, Capital Bank reiterated its commitment to transparency, measurable outcomes, and sustainable development. The bank remains focused on playing an active role in advancing Jordan’s resilience, equity, and long-term sustainability.