Contact us
Phone:
+962-6-5100220
Email:
info@capitalbank.jo
Al Abdali - Sulaiman Alnabulsi Street, Building 26
Swift Code:
EFBKJOAM
For complaints
Complaints Toll-Free number: 080022332
Complaints boxes available in our branches
Capital Bank Website:
www.capitalbank.jo
Fax number:
+962 6 5692062
P.O. Box 941283 Amman 11194 Jordan
Call Center:
+962 6 5100220
Visiting our headquarters or any of our branches
General notes:
your complaint will be processed within 10 working days from the date of submission and a maximum of 30 working days.
In case our response to your complaint was not satisfactory, you can reach out to the Central Bank of Jordan through the following channels or you can pursue it legally.
Phone: +962 64630301
P.O. Box: 37 Amman 11118 – JordanFax: +962 6 4638889
Email: fcp@cbj.gov.jo visit the bank
**The Central Bank of Jordan terms and conditions regarding dealing with customers’ complaints apply as listed on the bank’s website www.cbj.gov.jo
Get in touch
Contact us
Quick Links