Capital Bank

Capital Bank OF Jordan

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Capital Bank Mobile App

Our advanced digital channels provide you with simple, secure and convenient way to manage your accounts through our application anytime and anywhere. Download the app now: (link)

The application enables you to:

  • View a summary of all your accounts, balances and transactions.
  • View details about loans, deposits, and certificate of deposits.
  • Transfer money between your Capital Bank accounts.
  • Transfer money to other account, whether at Capital Bank or another local or international bank.
  • Visa credit cards services:
  • Make all due payments on card.
  • View detailed card information and balances.
  • View transactions history.
  • Instant stop-card service.
  • Change mobile number.
  • Request a cheque book.
  • register and pay your bills
  • Use secure messaging with the bank representatives.
  • Use Cliq service to transfer money instantly within your bank accounts and to other banks.
  • Cardless withdrawal.

ATM SERVICES

Our ATMs offer you a wide range of services to fulfill your banking needs including:

  • Balance Inquiry & statement request
  • direct cash deposit with a limit up to JOD19,000
  • Deposit up to 45 cheques at selected ATMs
  • Daily cash withdrawal limits up to JOD5000
  • Cash withdrawal in USD in selected ATMs 
  • Transfer funds between your accounts
  • Settle your Credit Card balance
  • Pay your bills
  • Request a cheque book
  • Set or change your card PIN number

Change your credit card PIN

  • Cardless Withdrawal.

iCa CHATBOT SERVICE

iCa chatbot is your virtual AI assistant keeping you up to date with instant financial transactions and non-financial services around the clock on Facebook Messenger and WhatsApp, whereby you can ask questions, submit requests, and make real-time financial transactions without the need to contact the call center or visit a branch.

iCa Chatbot can assist to on the following financial and non-financial services

  • Register and pay your bills
  • Transfer funds within your accounts
  • Settle your credit card balance
  • increase your e-commerce credit card limit
  • manage and check all your account and card balances
  • View the last 10 transactions for each account
  • check the latest products and offers
  • Open additional Current or Gold Road Savings accounts (JOD & USD) Non-Financial Services
  • Learn more about our products and services
  • Submit your inquiries, complaints, or suggestions
  • Inquire about your Loyalty Points (current balance, value, and cashback)

Start chatting with iCa now and transform your banking experience today!

Facebook Messenger

WhatsApp

 

 

WhatsApp Chat Banking Security Tips

  • To ensure that you are talking to the official business account of Capital Bank Of Jordan on WhatsApp, look for the green badge  next to Capital Bank name in the chat. Click on the icon and verify that official business account and Capital Bank business details are available.
  • Data is exchanged over a secure channel between your device, WhatsApp and Capital Bank Of Jordan . This information will be encrypted and cannot be seen or accessed by anyone.
  • You can only subscribe to Capital Bank Of Jordan Chat Banking via your registered mobile number with the bank. The same number has to be used in WhatsApp
  • Do not share your mobile phone with anyone
  • Activate your SIM card with a PIN
  • Enable WhatsApp Two-Step Verification under Settings/ Account/ Two-Step Verification: any attempt to verify your mobile number on WhatsApp must be accompanied by a 6-digit PIN you create
  • Lock your WhatsApp chat with Face ID or Touch ID to add an extra layer of security to your private conversations .

SMS BANKING

You will receive instant notifications on your mobile with Capital Bank’s SMS banking service:

  • Withdrawal of funds: Debit transaction, POS purchase, cash withdrawal, bill payment, Visa payment, standing orders
  • Deposits: Salary, cash, ATM reversal, POS reversal
  • Fixed deposits and certificates of deposit: Interest payment, maturity
  • Loans: Instalments, due payments
  • Remittances: Outward, inward (including foreign remittances)
  • Cheque transactions: Deposit, withdrawal, returned, foreign, account overdrawn by cheque
  • Letters of credit (LC): Issuance, expiry, maturity, export LC received
  • Letters of guarantee (LG): Issuance, amendments, expiry
  • Bill collection: Outward collection settlement, inward collection received

DIGITAL ONBOARDING

Open your account using our digital onboarding feature via whatsapp by saving and messaging our phone number 06-5100220.

Features: 

  • Available for Jordanian residents and non-residents
  • Swift onboarding process
  • Paperless process
  • No branch visits required
  • Instant access to Capital Mobile app before receiving your debit card
  • Complementary newly designed Platinum Debit card (ATM), delivery within 48 hours of finishing onboarding 
  • You have the ability to open a subaccount through WhatsApp 065100220 and through Capital Mobile app.

    Open your account

  • Or by scanning the below QR code:


DIGITAL ONBOARDING

Open your account using our digital onboarding feature via whatsapp by saving and messaging our phone number 06-5100220.

Features: 

  • Available for Jordanian residents and non-residents
  • Swift onboarding process
  • Paperless process
  • No branch visits required
  • Instant access to Capital Mobile app before receiving your debit card
  • Complementary newly designed Platinum Debit card (ATM), delivery within 48 hours of finishing onboarding 
  • You have the ability to open a subaccount through WhatsApp 065100220 and through Capital Mobile app.

    Open your account

  • Or by scanning the below QR code:


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