Capital Bank named Best Digital Bank in Jordan by Euromoney
The leading financial magazine Euromoney has awarded Capital Bank the Best Digital Bank in Jordan award during the Euromoney Middle East Excellence Awards ceremony for 2024. This prestigious award highlights Capital Bank’s firm commitment to customer focus, innovation, and excellence in digital banking.
Euromoney, a leading financial magazine known for its comprehensive coverage of global banking and financial markets, selected Capital Bank for this award based on stringent criteria, including innovation, customer focus, technological advancement, excellence, and the ability to adapt to the evolving digital banking landscape.
Capital Bank has adopted a digital transformation strategy that significantly enhances its customers’ experience beyond traditional banking models, providing a smarter and more sustainable approach to digital banking services. The bank has recorded a noticeable increase in customer satisfaction and participation, with application usage reaching approximately 85%. More than 26 new features have been launched, facilitating over 130,000 financial transactions, and solidifying the bank’s position as a leader in digital banking services.
Capital Bank CEO Tamer Ghazaleh expressed his satisfaction with this international recognition, stating, “Winning the title of Best Digital Bank in Jordan for 2024 is a testament to our firm commitment to innovation and customer focus. This award confirms our position as a leading institution in providing digital banking services and highlights our relentless pursuit of excellence in delivering unparalleled banking experiences to our customers.”
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