Capital Bank, the leading bank in providing comprehensive banking and digital solutions, has issued its first sustainability report for the year 2022. The report is in line with the standards and guidelines of the Global Reporting Initiative (GRI), the United Nations Sustainable Development Goals (SDGs), and is aligned with the national plans of Jordan Vision 2025 and the National Green Growth Action Plan 2021-2025.

With the publication of this report, Capital Bank strengthens its leading role in sustainability, aiming to integrate environmental, social, and corporate governance sustainability methodologies into its core banking operations and services, as well as community engagement to support sustainable growth and enhance the bank's position.

According to the report, Capital Bank's sustainability approach is based on several key topics that are closely related to its core activities. These topics fall under three sustainability pillars that will enable the bank to maximize its impact. These pillars include climate action and environmental protection, creating added value for the community, and implementing strong and responsible governance practices.

Capital Bank’s first sustainability report highlights the exceptional achievements made by the bank during the past year. In terms of climate action and environmental protection, the bank contributed to financing renewable energy projects in Jordan and launched recycling initiatives and energy-saving measures to pave the way for a more sustainable future.

Regarding creating added value for employees and the community, Capital Bank worked on providing an ideal work environment for its employees at various managerial and operational levels by training and developing their skills to enhance productivity, build trust, and loyalty to the bank. Additionally, the bank implemented and supported a range of initiatives and programs that strengthen its role on social and humanitarian levels, including supporting and financing small and medium-sized projects and conducting surveys to increase customer satisfaction and address any issues and challenges they may face during their transactions.

In terms of corporate governance, Capital Bank implemented a system for social and environmental management last year, integrating the assessment of environmental, social, and governance risks into the bank's credit decision-making process. The bank also focused on innovation and digitization by improving self-service capabilities and customer-centricity, as well as enhancing efficiency and productivity to support financial inclusion and boost the economy.

These achievements have contributed to Capital Bank receiving numerous international awards, including "Most Innovative Digital Bank in Jordan 2022" and "Best Bank in Jordan for 2022" by CFI.co, as well as the "Best Bank for Small and Medium-Sized Corporate Banking in Jordan" by Euromoney magazine.