We aim to transform Capital Bank Group into an exceptional digital banking model in the markets within which we operate

March 14, 2021 – Amman, Jordan: Capital Bank’s Chairman Bassem Khalil Al-Salem inaugurated the new headquarters of Capital Bank Group in the Abdali district, where he announced an new era for the group, one driven by innovation and digitization. This comes after the group’s latest expansion in Jordan and Iraq, as well and the increase in its assets to approximately JD3.5 billion, with shareholder equity reaching roughly JD400 million, making it one of the largest Jordanian banks operating in the local market.

In his opening remarks during the inauguration ceremony, which also included a meeting with the board of directors that was attended by members of the bank’s senior management, Al-Salem noted that Capital Bank Group will continue to capitalize on future growth opportunities to reach its full potential. He said that the bank has strategies in place to boost the scope and volume of operations in the key markets within which it operates, particularly after the notable growth of its branch network in Jordan to 28 locations, while the National Bank of Iraq, a subsidiary of Capital Bank Group, now operates 18 branches throughout Iraq. He further noted that Jordan is a promising market with a wealth of lucrative investment opportunities, particularly given its unique strategic location, diverse demographics and a thriving banking sector. 

Al-Salem attributed Capital Bank Group’s positioning and presence locally and regionally to a number of key factors, including its distinguished and diverse digital banking services, the consistent growth of its assets, a highly qualified and experienced workforce,  and an extensive branch network that secures its presence in strategic locations throughout Jordan and Iraq.

Capital Bank CEO Dawod Al Ghoul echoed Al-Salem’s sentiments, noting that Capital Bank's executive management team, with the support of the Board of Directors, implements an ambitious strategy that will position the bank as a successful model for modern digital banking in the Jordanian market. The bank provides digital banking solutions throughout its operations, offering advanced and innovative experiences to both individual and corporate clients based on international best practices. He noted that Capital Bank has pioneered the introduction of financial services through digital platforms in Jordan, such as the use of the iCa chat bot on Facebook and WhatsApp, further adding that today more than ever, digital transformation has become a necessity, not a choice, a fact that was brought to the fore with the coronavirus pandemic.

Al Ghoul also added that Capital Bank remains steadfast in its innovation strategy, providing resident and non-resident Jordanians the ability to open electronic accounts through WhatsApp, which eliminates the need to visit a bank branch. He went on to pledge his commitment to continue offering customers a safe and effective banking experience.