As a Capital Bank client and holder of the bank’s Debit and Credit Cards, you can access and manage the following services through our network of ATMs:
Cheques deposit, up to 45 cheques at a time*
Cash withdrawal in JOD
Cash withdrawal in USD in selected locations**
Transfer funds internally between accounts
Bills settlement through eFAWATEERcom services
Cheque book request
Change PIN Number
Visa Credit Card PIN Change
Visa Credit Card balance settlement by account transfer or cash deposit
Apply for a new Visa Credit Card
*ATM cheque deposit service, without an envelope, is available in all Capital Bank branches ATMs in addition to the below locations. You will receive a receipt with an image of each cheque after every deposit.
W Amman Hotel
Taj Mall (Food Court)
ATM Shop Rainbow St.
Za'atar o Zait
Al Orthodoxy Club
Cozmo - 7th Circle
**Cash withdrawal in USD is available in the following branches:
Capital Bank has launched its iCa chatbot for Facebook Messenger and WhatsApp, keeping its clients up to date with instant financial transactions and non-financial services around the clock. The iCa chatbot, which offers the latest in conversational artificial intelligence (AI), allows clients access through Capital Bank’s Facebook Messenger and WhatsApp, where they can find answers to frequently asked questions, submit requests and make real-time financial transactions without the need to contact the call center or visit a branch.
The list of services available through iCa Chatbot include:
Pay preregistered bills
Transfer money within their own Jordanian dinar accounts
Pay credit card balance
Deactivate credit cards
Increase the limit for Internet shopping credit cards
Access all account information and check account balances
View the last 10 transactions for each account
Learn more about the different types of loans available, payment dates and any outstanding balances
Access credit card information and view the last ten transactions
Explore information about Capital Bank
Learn more about the bank’s products and services
Make inquiries, complaints or suggestions
Start your conversation with iCa and transform your banking experience today!
Local transfer for free 24/7 through CliQ, a new mobile banking service used on Capital bank’s mobile application “Switch On”. Register to enjoy the instant money transfer from and to local banks with no fees.
Free of charge 24/7 instant local transfer.
Create and manage your account by adding you nickname or mobile numbers or IBAN.
Instant Credit transfer by entering the desired beneficiary’s Nickname or mobile or IBAN without the need to share account details.
You have the option to Return payments; where you can return a payment that was sent to the wrong merchant or person or if it was a wrong amount.
You can request credit confirmation to receive a notification that the money transfer was sent instantly and successfully.
Paying merchants via QR codes, where the clients can pay using QR codes through the mobile application “Switch On” and pay instantly without the need to fill any related data.