Printer-friendly versionSend to friend


  • Capital Bank will never ask for your User ID and Password.
  • You will never receive emails from Capital Bank asking you to log in to your Internet Banking Account.
  • Make sure your PC is free of viruses regularly.
  • We strongly recommend that you install trusted anti-virus software and firewall on your PC, and that you regularly update them.
  • Capital Bank will never ask you for your details or login information via email.
  • Select a password that is difficult for others to guess, and change it regularly.
  • Your User ID and Password should only be known to yourself. Never disclose them to anyone, or write them in an email.
  • Remember to always log out from your account by clicking the ‘Logout’ tab at the bottom of the page.
  • We recommend that you not access the Internet Banking Service from Internet cafes or public places.
  • Whenever you log onto the Internet Banking Service site, please verify the last access date and time displayed on the customer information home page.
  • When logging onto the Internet Banking Service site, look for the security certificate before entering the User ID and Password. To view the security certificate, click on the ‘Lock’ icon at the bottom of the page if you are using Internet Explorer.